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WBT - TNR: Vehicle Call-Off Case Handling
(ITEM_66139)
0.5 Hours
Access: 365 Days
WEB BASED TRAINING (WBT)
English
Objectives
The participant:
- Understands what call-off is all about and knows the impact of TNR on the call-off topic.
- Get a brief insight into the relevant call-off processes and interfaces.
- Will be aware of their new roles, tasks & responsibilities.
Content
The topics are structured into the following two modules:
- Module 1 – Introduction:
- Call-off definition.
- Call-off main drivers.
- Iconic changes due to TNR.
- Module 2 – Processes and roles:
- Process overview.
- Process description.
- Pipeline search locations.
- Interface partners/systems.
- Reporting.
- Roles & responsibilities.
Target Group
- Invoicing & Logistics Steering Role.
- Invoicing & Logistics Operational Role.